With more of the U.S. enacting shelter-in-place orders to help flatten the curve of COVID-19 patients many people are wondering how they are supposed to get the healthcare services they need. You’re still able to go into a doctor’s office, but why risk it when you can do that consultation from home?
Enter telehealth. Also known as telemedicine, this approach to healthcare creates the opportunity for you to work with doctors, therapists, and other medical professional either over the phone or online for some of your appointments.
Recovery First Treatment Center in Hollywood, Florida, recently adopted telehealth technology for all of its outpatient services to help reach as many people as possible who are seeking out addiction treatment but cannot travel due to coronavirus restrictions. Read on to learn more about how our telehealth programs work.
Telehealth Services at Recovery First
Recovery First is offering telehealth services both to its remote patients and the patients within its facility. For patients who are on site, they can expect the following services to be offered in a virtual setting:
- Inpatient therapy groups.
- Individual counseling sessions.
- Psychiatry services.
These in-facility telehealth services are being offered to protect certain medical staff deemed high-risk for serious complications from the novel virus. With this option, the patient is onsite at the facility and the staff member connects with them virtually in a designated room.
For those who are choosing remote outpatient services from Recovery First, you can expect:
- An assessment at the beginning of treatment.
- Therapy sessions, both one on one with your therapist and in groups.
- Psychoeducational groups on various topics such as relapse prevention.
Rest assured that every telehealth appointment is 100% confidential. Recovery First uses a telehealth solution designed specifically to protect your information. Our program meets the strict standards of the Health Insurance Portability and Accountability Act (HIPAA).
What You Can Expect from a Telehealth Appointment
Although telemedicine services have been around for a while, it may be your first time using them. Luckily, the process that Recovery First is using is fairly easy to sign up for and learn.
After you’ve spoken to our Admissions Navigators and have chosen Recovery First for your treatment, you’ll be asked to give us permission to treat you remotely. Treatment will be conducted through a HIPAA-compliant video conferencing service, which is why we need your permission.
After discussing your treatment options with our Admissions Navigators and choosing our facility for your addiction treatment and care, there are just a couple of steps we’ll guide you through to start you treatment.
From there, you just have to wait for us to send you a unique access code, which will allow you to sign in for each of your therapy and treatment sessions. You’ll receive an email for every appointment we set to get you into the service.
Why Use Telehealth?
Utilizing telemedicine has many benefits. For example, telemedicine:
1. Eliminates transportation time and costs associated with going to treatment.
2. Saves you time off work.
3. Reduces stress associated with having to find child or elder care when you’re in treatment.
4. Reduces your and your family’s exposure to illness (COVID-19, for example).
Consider Treatment Today
“During these difficult times, it’s vital that we continue to provide lifesaving addiction services in the safest way possible for our patients and staff,” said Recovery First CEO Denise O’Connell. “At the end of the day, people are still dying every day from addiction in the midst of this COVID-19 health crisis. We can’t lose sight of that fact.”
Creating a telehealth treatment option means Recovery First can help more people overcome addiction than ever before, from wherever they are. When you’re ready to get help for your substance abuse, or learn about our options for a loved one, give our compassionate Admissions Navigators a call at 954-526-5776.
If you are unsure whether your insurance will cover telehealth, we will help you verify your eligibility prior to your first visit with us.
Recovery First, and all of American Addiction Centers, is here for you during this difficult time. When you’re ready, reach out to us for help.