Many of our clients and their families have questions about our facility – it’s only natural. Here are some of the answers to the questions we hear the most. Of course, if you would like any more information, feel free to contact us at any time.
Do You Take Insurance?
Yes, Recovery First takes numerous types of insurance. We currently accept the following:
- United Behavioral Health/Optum
- Blue Cross Blue Shield
- Seminole Tribe of Florida
Even if you don’t have insurance with one of the companies listed above, we may be able to work with your insurance company on a case-by-case basis.
The best way to find out what your treatment will cost and whether or not your insurance will provide coverage is to contact one of our admissions navigators at (954) 526-5776.
What Happens at Intake?
The intake process at Recovery First depends on the specific level of care at which you’re starting. However, clients at all levels will first meet with an admissions counselor and go through a number of assessments to determine the appropriate treatment course.
Our team will assess your physical health, mental health, and other factors to get a better idea of your current condition and treatment needs. At this point, you’ll also get to meet the staff who will be involved in your care, including therapists, nurses, and other specialists.
You may also be given a urinalysis or drug screen so that we can see what’s in your system at the start of treatment. This helps us track your progress during your stay with us.
Will I Get a Psychiatric Evaluation?
Yes, a psychiatric evaluation is one of the first things you’ll go through when you begin treatment at Recovery First. This helps us discover if you have any co-occurring disorders such as anxiety or depression. If we do think you’re suffering from such co-morbid conditions, we can alter your plan of care to help treat both issues. Mental health conditions can often contribute to substance abuse (and vice versa), so treating both conditions will increase your chances of a successful recovery.
How Long Will I Be in Treatment?
The length of treatment is different for every client, as there are a number of variables to consider. Ideally, we’d like all of our clients to stay at least 90 days, but this isn’t always possible due to insurance limitations and personal responsibilities. Overall, the average length of stay in all of our programs is 25 days. However, lengths vary for each program.
For example, most clients in our detox program will stay 5 to 10 days – just enough time for them to stabilize after getting the substances out of their system. Our patients in rehab stay anywhere from 4 to 60 days on average, though 15 to 30 days is most common.
Is Medication-Assisted Treatment Available?
Yes, medication-assisted treatment (MAT) is available. Use of this therapy will be based on your clinical needs, which will be determined during consultations with our physicians on staff.
Is My Treatment Private?
Everything that happens during your time at Recovery First is entirely confidential. While we may need to release certain details to your insurance company, we won’t relese any information about your diagnosis, mental state, or other health problems, even to family, without your express permission. Recovery First complies with all HIPAA laws and regulations.
Will You Work With My Employer?
We are happy to work with your employer before, during, and after your recovery as needed. Just let us know what you need, and we’ll do everything we can to help you do what’s required to keep your job, including any necessary paperwork.
What Is Your Visitation Policy?
To eliminate as many distractions as possible and keep you focused solely on getting better, we limit family visitation to 1x per month.
All visits must take place during our family program weekend, which is a 2-day event where your family members can talk with your therapists and work on healing your relationship. Your family members will also learn more about substance abuse and addiction, as well as ways to support your recovery.
If you need to contact your family at other times, we ask that you coordinate this with your clinicians.
Is Smoking Allowed?
Yes, smoking is permitted at our facility. While we don’t allow smoking inside, we provide designated outdoor smoking areas at each building. These smoking areas often feature a covered patio with seating so you can relax.
Can I Bring My Cell Phone and Computer?
You may bring your cell phone and computer to Recovery First, but you won’t have free access to them during detox or residential treatment. You may use them during free/non-programming hours.
Patients in partial hospitalization programs will be allowed to keep these items in their rooms.
What If I Don’t Like My Roommate?
We get it—not everyone’s personalities will mesh well. In the case that you unable to get along with your assigned roommate, we can move you to a different room so you have a more comfortable stay. Just keep in mind that intimate relationships are not permitted while you’re in rehab.
Will I Get to Leave the Facility Periodically?
We provide you with plenty of opportunities to leave the campus and enjoy the amenities of the outside world. Outings are scheduled every weekend for residential and outpatient clients. These include trips to the beach, paddle boarding, the Everglades, and more to help renew your ability to experience enjoyment without the influence of drugs or alcohol. Residential clients have access to a nearby park, which they may visit each day.
Finally, because we don’t provide on-site culinary services at the residential and outpatient levels, we arrange trips to the grocery store so you can stock up on food and other supplies.
What Happens When I Leave Recovery First?
Don’t worry; we won’t send you out into the world with no support when you leave Recovery First. We are dedicated to you staying sober, and that’s why we work with you from the start of your time with us to create a discharge plan that will help you reintegrate into society with the tools you need to maintain your recovery.
Those who stay local will be invited to attend our aftercare and alumni group meetings, which are held regularly and connect you with others in recovery. If you don’t live locally, we’ll do everything we can to help you find ongoing care in your community.