Community Care Providers for Veterans

What is Community Care?

When a veteran is seeking treatment for medical or behavioral health, the Department of Veterans Affairs provides numerous options beyond VA services through the Veterans Community Care program.

Community care providers (CCPs) are non-military healthcare providers who are contracted with the Department of Veterans Affairs to provide a variety of services.1 There are a few reasons why the VA may not be the best answer for your treatment:

  • The existing VA rehab programs are serving a large number of veterans and cannot serve all the veterans who require a VA rehab program in a timely manner.
  • The specific service you need is not offered at a conveniently located VA facility.
  • You don’t live near a VA location that can provide timely service.

In these situations, the role of the community care provider becomes critical to help those veterans in need. Community care providers will provide services at the same rate you would pay at a VA facility. 2 (1st section)

AAC as a Community Care Provider

American Addiction Centers (AAC)  is certified by the VA to provide services through the Veterans Community Care program. AAC offers services for mental health and substance abuse that are similar to those offered through a VA rehab.

AAC was founded in 2007 and grew to operate numerous treatment facilities throughout the U.S. AAC offers programs in several states including Florida, Nevada, Mississippi, California, New Jersey, Texas, and Rhode Island.

From the beginning, AAC set out to provide quality services to people in need of treatment to recover from addiction and substance abuse. Over the years, AAC has also emerged as a leading provider of services to veterans in need of treatment.

Our staff understands veteran rehab and knows that when it comes to veterans, there are often many different circumstances to consider. Thus, AAC offers veteran-specific programming at two different treatment facilities: Desert Hope in Nevada and Recovery First in Florida.

Many of the staff members at Desert Hope and Recovery First are veterans themselves, and some are also in recovery. Having this military background helps AAC staff understand the specific needs of veterans in addiction rehab. In our Salute to Recovery programs, staff help veterans to:

  • Improve their work-life balance.
  • Understand, recognize, and cope with PTSD.
  • Protect against stress-related disorders.
  • Develop healthy relationships.
  • Understand the impact of addiction on family.

The staff uses such evidence-based practices as:

  • Cognitive behavioral therapy (CBT).
  • Dialectical behavioral therapy (DBT).
  • Eye movement desensitization and reprocessing (EMDR).

The programs also incorporate family and couples counseling, anger management, and 12-Step groups.

In addition to working with veterans, both programs also offer a focused treatment program for first responders, such as police officers, firefighters, and those who work in corrections.

What Does it Take to Becomes a CCP?

As the need for veterans’ addiction rehab is widespread and exceeds the capacity of the existing VA rehab programs to serve all veterans in need of services, the VA expanded the network of community care providers to make sure veterans were getting the care they needed.

A provider can become a community care provider by joining networks of providers, such as TriWest and Optum, which manage services for veterans in different regions of the U.S. Desert Hope and Recovery First became CCPs by becoming certified by the VA.

We can provide much-needed rehab for veterans when the local VA rehab is not able to provide services or when the existing network of community care providers through TriWest or Optum cannot serve the needs of veterans for such services as addiction rehab.


  1. U.S. Department of Veteran Affairs. Community Care: Veterans Overview.
  2. U.S. Department of Veteran Affairs. (2019). VA launches new health care options under MISSION Act.
  3. U.S. Department of Veteran Affairs. (2019). How to Become a VA Community Provider.


About The Contributor

Laura Close
Laura Close

Senior Web Content Editor, American Addiction Centers

Laura Close is a Senior Web Content Editor at American Addiction Centers and an addiction content expert at Recovery First Treatment Center. She has a bachelor’s degree in English and has nearly a decade in professional editing experience... Read More

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